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    Frequently Asked Questions (FAQ'S)

     

    1. What is Hauppauge Wine & Liquor?
      Hauppauge Wine & Liquor is a family-owned and operated liquor store located in the heart of Long Island, NY. We offer a curated selection of premium wines, spirits, and accessories, both in-store and online, with a commitment to exceptional customer service.

    2. How do you ensure the authenticity of the liquors?
      At Hauppauge Wine & Liquor, we source our products directly from trusted vendors and authorized distributors. Every bottle is carefully selected to ensure its authenticity and highest quality.

    3. Can I order a product that's currently out of stock?
      If an item is out of stock, you can sign up to be notified when it’s back. We strive to restock popular items as quickly as possible, so you never miss out on your favorites.

    4. What payment methods do you accept?
      We accept all major credit cards and other secure payment methods. Every transaction is protected by the latest encryption technology to ensure your information is safe.

    5. How is my order shipped?
      All orders are carefully packaged to ensure they arrive safely. We offer standard and expedited delivery options through trusted shipping partners.

    6. Do you ship internationally?
      At this time, we only ship within the U.S. Please refer to our Shipping Policy for more details.

    7. Can I return a product if I'm not satisfied?
      We accept returns under certain conditions. Please review our Return Policy for full details and specific requirements.

    8. How can I find out about special promotions or new arrivals?
      Stay in the loop by subscribing to our newsletter. You’ll receive exclusive offers, updates on new arrivals, and news about upcoming events.

    9. I'm looking for a specific product that’s not listed on your site. Can you help?
      Absolutely! If you're searching for something specific, our team can assist in sourcing it. Contact our customer service team with your request, and we’ll do our best to find it for you.

    10. Is it safe to order online from Hauppauge Wine & Liquor?
      Your security is our priority. Our website uses SSL encryption to protect your personal and payment information. Plus, we ensure your items are securely packaged to arrive in perfect condition.

    11. Are there age restrictions for purchasing?
      Yes, you must be 21 years or older to make a purchase from Hauppauge Wine & Liquor. Age verification is required at checkout and upon delivery.

    12. I have more questions. How can I contact Hauppauge Wine & Liquor?
      We're here to help! You can reach us via live chat or through the Contact Us page on our website. Our friendly team is always ready to assist you!